It stresses the application of a variety of those principles, as well as systems and tools that foster the sustainable improvement of key performance metrics. Operational excellence is an element of leadership that is dependent on adhering to basic tenets - ones aimed at supporting the business through consistency and continuous improvement. In order to succeed in the current business environment, FMs need to strive for operational excellence that is built on principles or be at risk of losing efficiency in the workplace. ![]() It all depends on what principles are determined to be important and how they are represented in the workplace. In fact, in facility management, having and holding to the right principles can lead to money - through cost avoidance, savings on utilities and productivity gains. Building a permanent culture of continuous improvement requires that it be grounded in universal and timeless principles that drive business excellence and incite a relentless quest to make things better. They are a fundamental source or basis for something. They are fundamental truths or propositions that serve as the foundation for a belief system, a behavior or for a chain of reasoning. It’s just that the deep-rooted integrity of a principle is based on a feeling of what is correct, and principles generally have no bearing in casual conversation. And, spoiler alert, when people say that, it’s almost always about the money! It’s an excuse for much ado about nothing. ![]() “It’s not the money, it’s the principle of the thing.” Does this sound familiar? This phrase is usually used to justify actions taken regarding small dollar amounts that normally would be chalked up as negligible. FMJ - January/February 2019 It’s The Principle Of The Thing
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